MEETINGS, GROUPS and FORUMS

We have been providing transcription services for small and large companies, local, parish and state management and law enforcement organizations for years. Our transcription services are customized to best meet the needs of our clients based on their industry and the project type.

At Silent Secretary, we strive for your long term satisfaction; as a result, we promote an open communication process with our clients. We ensure our clients that they will receive superior services that are delivered on time, every time. Whether you require transcription on an on-going basis or only occasionally we will handle your job with the same dedication.

Along with providing a complete transcript of what was said during your interview or meetings, if appropriate for the client, we note things like stuttering, delayed response, shuffling chair, sighs, etc.

We can provide time stamps in the fashion that fits your needs. This can be vital when transcribing from video recordings. From helping you with microphone rentals, to tips to help you focus on the information you need Silent Secretary is your choice.

Our transcription service offers features that save you time and money. Transcription is a very labor intensive work and we ensure that you get the best possible transcript.

• To ensure accuracy, our transcription process has your document or transcript checked multiple times by different people. Even the shortest file is worked on by more than three people.
• You pay a fixed price for the transcript based on the audio length and not the time spent transcribing.
• We carefully vet each one of our transcribers and continuously monitor their performance. They are native English speakers and work directly for Silent Secretary.
• We research uncommon terms, and acronyms to ensure that the transcripts are contextually correct.
• As a company, we take confidentiality very seriously and we handle your files with care.

Some of the types of transcription we offer:

Legal Transcription

Today, more than ever, every attorney and legal practitioner firm, either large or small, must find efficient and cost-effective methods to manage all aspects of their business. The legal profession has always been and continues to be overwhelmed with documentation. Even in today’s fast-pace and rapidly changing technological world, documentation is even more in demand. We can help with your documentation and transcription requirements.

General Transcription

By working with Silent Secretary’s legal transcription service, attorneys and legal practitioners can save time and money while receiving reliable and accurate service. Silent Secretary’s legal transcription service allows an organization to securely outsource the administrative and critical task of transcription, in addition to providing effective storage and search solutions. We enable your business to become more efficient and to allocate valuable resources to growing and maximizing its business. Silent Secretary works 24/7 to meet all of your important deadlines. Whatever your need, we can handle it.

At Silent Secretary, we strive for your long term satisfaction; as a result, we promote an open communication process with our clients. We ensure our clients that they will receive superior services that are delivered on time, every time. Whether you require your legal transcription on an on-going basis or only occasionally we will handle your job with the same dedication.

Our clients include: The US Attorney's Office, The FBI, State and Local law enforcement agencies and law firms of all sizes, along with other Federal and State government offices.

We can receive your dictation in any method that makes it more efficient for you. We are able to turn around your dictation fast, accurately, and cost effectively.

We provide secure internet receipt and delivery services as well as hard copy pickup and delivery. We are compliant with HIPAA and SOX as well as adherence the guidelines as described in the ABA “Model Rules for Professional Conduct.”

INVESTIGATIVE

Investigative firms and Insurance investigators are under increasingly tight time deadlines to provide their clients with reports on their investigative requests or subjects. A large part of the investigation can include interviews and statements with those involved, those who might be responsible, and interviews with any witnesses.

Your client may also want to see your report synopsis providing them your notes and view of the case.

As important, if not more important, is the accuracy of the information gathered from your interviews. The person reading the transcript should be able to gather all of the needed data that you heard and recognized during the interview.

One of the services we offer that our clients like is Silent Secretary’s ability to produce Absolute Verbatim transcripts. If appropriate for the client we note things like stuttering, delayed response, shuffling chair, sighs, etc. All of these can be critical to a legal specialist reviewing your interview of the individual.

We can transcribe your interviews from any media to help you get the work produced better and faster.

We provide transcription services from many local Investigative firms and Insurance companies and third party administrators including Peoples Health, Liberty Insurance, FARA and more.

BUSINESS and GENERAL

As a business owner or employee, your time is far more valuable using your industry related skills rather than typing at a keyboard. When you consider that you can speak 3 to 6 times faster than you can type, outsourcing your documents makes sense and is a solid ROI.

Our team provides you with the quality support that you need to succeed and meet the demands of your business.

We also know that in todays world, confidentiality is absolutely vital and to that end all members of our team have background check, sign Non Disclosure and confidentiality agreements. We will even supply agreements specifically for your business.

We provide the same high standards from a one page document to years of data and specialize in accurate industry specific proofreading.